FRECUENTLY ASKED QUESTIONS

Can I use my international driver's license?

+

Valid drivers licenses issued in your state or country is acceptable as well as international licenses.

Do I need insurance?

+

Yes, all vehicles are insured.

What is the minimal age for customers?

+

21 years or above.

Do you pick up customers?

+

Yes, we have a service to pick up customers for rentals free.

Do you pick up the vehicle?

+

Yes, we do provide these services.

Do you pick up at the airports?

+

Yes, we pick up from the airport.

Do you deliver at the hotels?

+

Yes, we do deliver at hotels but customer needs to be present to sign your rental contract.

What forms of payment do you accept?

+

You can pay credit card, cash or debit card.

Can I use another persons credit card for renting a vehicle?

+

Yes, but the card holder must present themselves with proper i.d. to sign the rental contract.

Do I need a deposit?

+

Yes, a deposit is required for security purposes.

What type of cars do you have?

+

Economic, sedan, luxury cars and suv's.

Do you have automatic or stick shift cars?

+

Both.

Do your cars have air conditioned?

+

Yes, all our cars have air conditioned.

Do you have non smoke policy?

+

Yes, we have non smoke policy.

Do you rent cars by the hour?

+

Yes, we do.

Do you offer accessories with your rentals?

+

We do have accessories that can be rented with the vehicles. You get a rental free cell phone.

Is there an additional charge for a driver?

+

Yes, there is a minimum charge of USD $2 hour for a driver.

Is there an additional charge for fuel?

+

Fuel must be brought back the same way it was given to you.

Is there an additional charge for underage?

+

No Charges.

Is there an additional charge for smoking?

+

No Charges.

Can I drive out-of-City?

+

Contact us for additional fee to take vehicles out-of-City.

If I rent a vehicle for a month can I get a good price?

+

Yes, vehicles can be rented by the month and receive a special offer.

Do you offer coupons?

+

Yes we do, you can print it out from the web site when available.

What type of taxes am I being charge for?

+

All our prices include tax and insurances.

If I have a flight leaving during your closing hours, is there anywhere I can leave your vehicle?

+

Yes, we pick up the vehicle anywhere but you need call us 01 8000 412 412.

Where are you located?

+

We are located at Barranquilla and Medellin cities.

Call us for free